The more your company grows, the more you may have to add some major tech modifications. One of those modifications should probably be a phone system to accommodate more employees, departments, etc.
But adding in a traditional phone system can be burdensome and expensive. Thankfully, you have the easier and much more affordable option of a cloud-based phone system.
If you’ve never heard of a cloud-based phone system, you are missing out. Here is your complete cloud-based phone system guide.
What Is A Cloud-Based Phone System?
A cloud-based phone system is a type of VoIP (Voice Over Internet Protocol) system. VoIP allows you to make regular calls over the internet as opposed to a regular landline.
Other than a broadband connection, a computer or adaptor, and the phones themselves, there are very few hardware requirements for cloud-based phone systems. This significantly lowers installation and maintenance costs.
These phone systems are also useful in that they can be accessed from anywhere. Many of these products have mobile apps and user-based systems that allow a user to access the system’s features wherever there is an internet connection. And in an age where so many are working remotely, that is an amazing benefit.
There are several other benefits that come with systems. Among them are video conferencing, an auto-attendant, file-sharing, collaboration tools, and instant messaging.
Cloud-Based Phone System Tips
You’re probably thinking, “This all sounds great! Where can I find a cloud-based phone system company near me?” But before you go on that search, here are some important tips to follow when before and when you start searching.
Make sure you have a strong reliable internet connection. If your connection is spotty or troubled, then you will have to deal with an annoying amount of disconnections on calls. Granted, with any company it’s good to have a reliable connection, so consider the possibility of making that investment.
Another thing you should look at, depending on your business, is whether or not the cloud-based system provider allows for free international and long-distance calls. Since the systems are cloud-based these services are usually free, but not always. If you’re going to make a lot of calls of this nature, make sure you save money with a provider that offers these services for free.
One final tip is that if you choose to use a cloud-based system, know that it probably won’t offer 911 calls. Traditional, geographically-based phone companies are competitors, so cloud-based phone system companies are not willing to partner with such services.
So make sure you have an emergency call plan in place in some other form. If you are going to switch to cloud-based from a traditional phone system, it may be a good idea to keep at least one traditional phone hooked up for emergency call use.
More Information On Tech And Business
So there it is. Your complete guide to cloud-based phone systems. Do you want to learn more about advancements in technology that may benefit your growing company?
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