Did you know that 88 percent of organizations in the United States of America don’t onboard and train their new employees well? The employee onboarding process is one of the most important aspects of hiring new employees to work for your business or organization, and learning about some training tips will set your business apart.
Perhaps these new employees are coming to you for a fresh start in a new career or maybe they’re switching from a competitor of yours. Either way, the best way to stand out to new hires at a new job is to show them that you know how to train and onboard them.
The good news is that you’re in the perfect place at the perfect time to learn more about how to train and onboard new employees no matter if you have a human resources department or not. Continue reading to learn more.
Why Is Training New Hires Necessary?
The worst mistake that any business can make when it comes to new hires is not training them or onboarding them in a thorough way. It doesn’t matter if it is a Fortune 100 company or a small startup business, it is vital to your success and your retention rates that you provide thorough and helpful training.
A big mistake that most companies make is assuming that new hires will learn on the job as time goes by. On-the-job training has its uses and has shown to be effective for learning how to do a job, but you should combine that will providing the training that your new hires need when they start at your business.
If your new hires are dependent on learning everything from existing employees or learning while on the job, you’re setting everyone up for low employee satisfaction rates and an even worse retention rate. It sounds crazy, but 1 out of every 5 workers in the United States leaves a job that they started within 45 days.
This is a big deal for multiple reasons. Employees are expensive and difficult to replace. Once your business earns the reputation of having poor turnover rates it is difficult to attract quality candidates. This can all be prevented if you choose to put together a comprehensive training program for new hires.
Doing this will help you attract the best talent in your industry and give them a positive and successful environment to grow and thrive in. It will also help you to keep these employees when other opportunities arise.
New Hire Training Tips
Learning how to train your new hires is important, especially if your business doesn’t have an in-house human resources department to help with training plans. Luckily, there are a bunch of tips further along in this article that will help you to get your new hire’s trained and integrated into your business in no time. Here is a closer look at those tips.
Put Together New Hire Procedures
Putting the training program for new hires together is the main goal, but you can’t jump into that headfirst. There are other things to take care of before you can start planning the program. Take some time to think about the things that a new hire needs to know when they start working for your business or organization.
You can start with identifying tasks that your new hires will need to know in order to handle their new job. Do what you can to make these tasks as easy to understand as possible. It also is smart to have someone who is not handling the planning check the tasks to make sure that they’re helpful and accurate.
You should also try to find people within your team or your department that are capable trainers. Everyone has a different skillset and different strengths. You should know your employees well enough to know who will be best suited to handled training a new hire and get them up to speed.
Another important thing to do when you’re putting these procedures together is to make sure that your new employee has the tools that they’ll need in order to learn the job. Once they have those tools, you’ll want to give them extra time to figure out how they work and how to use them to get their job done.
If you don’t give new hires enough time it could break your training program before it gets started.
Use a New Hire Checklist
Another important thing to think about when it comes to onboarding and training a new hire is using a new hire checklist. This is especially important if you brought in more than one new hire to work for your business. A new hire checklist will help you stay updated on where each new hire is at in the onboarding process.
A good new hire checklist will include reminders to do some small things that make your new hire feel special and appreciated. One of those things is a reminder to send a welcome email with important first-day information. This information might include help with where to park as well as the dress code for office attire.
It will also help your managers ensure that your new hire’s workspace is cleared off and ready for them to move into it. One great way to introduce the new hire to your existing team members is by pairing the new hire with an experienced team member that will help to mentor them.
If you want to go the extra mile then you can also plan an individualized training plan for your new hire. This is useful if the new hire will handle specialized tasks that are difficult to learn. You should also try to find out the areas that your new hire needs to focus their efforts and energies on in order to be successful with their new career.
Using a new hire checklist makes keeping track of the new hire onboarding process a much easier task for all involved. Start your employee checklists before the new employee even walks in for their first day. Thorough checklists will continue out into the future to either six months or a year of working at the organization.
Start Your Onboarding Process Before the First Day
Anyone that has experienced the first day at a new job knows the nerves that come with that experience. You’re unsure of where to park, where to eat lunch, and in some cases, you’re not even sure what to wear. It should come as no surprise that the best organizations start onboarding their employees before their first day.
This helps to give the new employee some peace of mind since they have some idea of what to expect on their first day with their new employer. A great approach to take is to send a welcome email before their first day that contains all of the information that they need.
Start with their start date and time as well as the address of your business or organization. You’ll also want to give them instructions on where to park when they arrive. In order to cut down on stress, you should also give them a rundown of what their first day at the job will look like.
Let them know that their new work laptop will be set up and ready for them to use. Don’t forget to give the new employee the contact information for their direct supervisor. Include the supervisor’s name, email address, office phone number, and cell phone number.
This is also your first chance to introduce the new hires to your office’s values and culture. This includes the dress code and eliminates the stress that comes with uncertainty about what to wear on their first day.
If possible, you should also try to use Employee Onboarding Software to put together a schedule with your new hire that lays out when all of their meetings and training sessions are scheduled over the next handful of weeks. Doing this from the very beginning will make your new hire’s transition to your business much easier and enjoyable.
Find Things to Set Your Onboarding Process Apart
When you’re putting together your onboarding plan for new hires, you shouldn’t be afraid to get creative and find ways to make their first day at your company a memorable one. There are certain things that you can do to make your onboarding process even more successful.
Creating a memorable and fun first day for your new hires is a great way to improve your onboarding process and set it apart from the competition. If your new hire isn’t from the area then help to introduce them to the whole team. This will make them feel more comfortable and welcome.
If your new hire is new to your industry and unaware of your goals then show them what they’re working for. Help them understand the importance of what they’ll be doing and the role it plays in the big picture of things. Take notes during their interview process since it will make it easier to know their personality and the things that resonate with them.
One thing to try to avoid when you’re onboarding and training new employees is finding different approaches to help your new hires learn their jobs. It is a mistake to take a one-size-fits-all approach to train your new employees. You’ll waste your time as well as theirs if you do that.
You should also always allow for time for your new hires to ask questions about you, the business, and their new career. Some would even say that this is the most important part of onboarding new hires for your organization. Do your best to make the new hires feel comfortable when asking you questions.
Train for Culture
Company culture is all over the map these days, but it is important that you show your new hires what your company culture is early on in the onboarding process. Maybe your company puts a lot of value into helping the environment or perhaps your company is famous for taking on the most difficult jobs.
Whatever your company’s culture is, embrace that and share it with your new hires. Show them that they have a chance to be a part of something special. Let them see the critical thinking skills and customer support that their new team members provide to your clients on a daily basis.
Sharing your culture is a big part of the onboarding process and it should never be skipped or avoided. Be proud of what your business does and what it stands for.
Build In Reviews and Meetings
Some businesses think that the onboarding process stops after only a few weeks. In a perfect world, the onboarding process for new hires that need job training should last at least one year. Depending on the job and the industry, it could take a new hire up to a year to get up to speed with what is expected.
For that reason, you should schedule meetings to check in with your new hires after certain time frames. This helps you get live feedback from your new hires about what is working and what isn’t within your business. You can also learn about things that they would change with the onboarding process.
Even more important, it gives you a chance to check in with the new hire and see how the new job is going. It is an opportunity to learn about additional things that you can do to help the new hire assimilate and get comfortable in their new work environment.
Implement These Helpful Training Tips Today
Training and onboarding new hires is a long and time-consuming process, but it is much easier if you have some quality training tips to go off of. Making the move to a new job or new career is intimidating but your company can take steps to make the process easier while making your new hire feel like part of something special.
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